How workflow enforcement forced clean intake before engineering saw the request.

A Cloudflare enforcement layer routed incomplete Asana submissions back before they reached engineering.

The challenge

Incomplete requests were making it to engineering, where developers had to stop and chase basic clarification.

The approach

  • Defined the minimum information required for actionable intake.
  • Used Cloudflare Workers as the enforcement surface.
  • Routed broken submissions back to the right queue with a clear reason.

The result

Bad requests were filtered before engineering touched them.

Anonymized artifact

01Request
02Validate
03Reject/route
04Clarify
05Engineering
Bad requests stopped before engineering
Rejected12
Fixed9
Escalated1